This blog explores the power of listening in health and social care settings, emphasising its importance in fostering meaningful connections, especially when discussing mental health and well-being. Whilst speaking out is crucial, being truly heard and understood is equally essential. The blog delves into the barriers to listening, both external and internal, and provides practical techniques for overcoming these obstacles. It introduces skills such as open discovery questions, reflective listening, and summarising, all of which enhance active listening and help build trust, clarity, and stronger professional relationships. These strategies are vital in creating a supportive space for individuals to express themselves, ensuring they feel valued and heard.
continue reading »Listening – Unlocking the power of understanding
